Principal HOTEL Roles
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Principal Hotel Roles
The principal hotel roles within a ship’s Hotel department aboard a cruse ship or ferry can be summarised as follows:
Hotel Director (or Chief Purser)
The Hotel Director (also known as the Chief Purser) has overall responsibility for the smooth and effective running of the Hotel department aboard a cruise ship of ferry.
This includes oversight of the main sub-departments, which include:
- Guest Services
- Catering and Hospitality
- Hotel Administration
- Hotel Management
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